Why do I need a PAC Code from my current network provider?

A PAC code allows you to keep your current mobile number and take it with you when you join BT. Obtaining a PAC Code is completely free of charge and network providers have made it very easy and straightforward. You can also join your new network and request for a PAC Code later should you wish to do so, but remember a PAC Code must be used within 30 days.

How do I get my PAC Code?

The process is simple! Just follow our simple steps below to transfer your mobile number from your current network to BT.

To begin, please select the network provider that you wish to move to:



How long does it take to transfer my mobile phone number to my new provider?

Once you have supplied your new network provider with your PAC Code, your number will normally be transferred over on the next working day.

If you are currently in a contract with a network provider and wish to leave early, then please read our article to see if you are eligible to leave your contract early.